We offer a variety of personalization options, including engraving names, dates, special messages, and choosing between different metals and gemstones. Each piece can be tailored to meet your unique needs.

Production time varies depending on the complexity of the design, but generally it takes between 1-2 days to create and ship your personalized jewelry.

If one or more items do not suit you, you can return them to us within 14 days, we will then offer you an exchange or a refund, at your convenience. However, we do not refund or exchange personalized items. Please contact us immediately for a solution.

Yes, we offer discounts for bulk orders and some special occasions. Contact us for more information.

Yes, we offer an elegant gift wrapping service to make your gift even more special.

We recommend gently cleaning your jewelry with a soft cloth and keeping it away from harsh chemicals. Avoid wearing your jewelry when showering or exercising to preserve its shine.

Our website offers payment by credit card. When the order is finalized, we confirm payment by sending you a summary email.

The prices displayed on the site are expressed in Canadian dollars. Packaging, order processing and shipping costs are indicated before validation of the order.

The website www.hkatelier.ca is published by the micro-enterprise HK Atelier.

Quebec enterprise number (NEQ) of our micro-enterprise is: 1179250734

This website is hosted by Shopify Inc. whose head office is 151 rue O'Connor, Rez de Chaussée, Ottawa, Ontario K2P 2L8, Canada. The telephone number is: +1 650 253 0000

Payment for purchases is made via the secure platform of our partner Stripe.